Feedback & Complaints

Your Feedback


At Ferratum, we pride ourselves on making sure we give every customer a great experience every time they deal with us. Whether they’ve just logged on to have a look or whether they're calling us to resolve a dispute.

We highly value any feedback regarding our performance and openly welcome any suggestions on how we can better service our customers.

If you have a question we suggest you check our Frequently Asked Questions which answers all our most popular questions.

If you still need to get in contact with us regarding a complaint or dispute you can find our contact details here.